Shipping


We offer free UK delivery.
Electronic Lab working days are Monday to Friday, excluding national holidays.
We aim to ship all orders placed before 1pm on the same working day.

Delivery in the UK - Royal Mail

UK parcels are sent via Royal Mail, and should be with you within 1 - 2 working days, including Saturdays. Please note these times are defined by Royal Mail as a delivery aim, and are not guaranteed by us or by Royal Mail.

Royal Mail 1st Class takes 1-2 working days including Saturdays.
Royal Mail 1st Class Signed takes1-2 working days including Saturdays.
Royal Mail Special Delivery is delivered next working day before 1pm including Saturdays.

Large parcels are sent via UPS Express and take 1 working day for delivery.

Delivery in Europe and the Rest of the World - Royal Mail

Orders sent for delivery to Europe and the rest of the World are processed by Royal Mail.

Royal Mail EU Tracked takes 5-7 working days to EU.
Royal Mail EU Standard takes 6-8 working days to EU.
Royal Mail International Tracked takes 6-9 working days to rest of the world.
 

Returns and Refunds


 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

To meet the cancellation deadline, please notify us via email about cancelling the order before the cancellation period has expired.

If you are in possession of the goods you must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

Once we have received the returned items, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

 

Contact us

info@electroniclab.co.uk